TRUSTED IN 67 COUNTRIES

The smarter way to manage your

wi-Q powers mobile ordering, self-service kiosks, pay at table and delivery management for hotels, restaurants and quick service operators across 67 countries. One solution provider for all your operational needs.

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0m+

Orders annually

Countries

Active services

Increased Order Value

HOTELS

Guests expect to order from anywhere. Manual processes are costing you revenue and reviews.

Explore Hotels

RESTAURANTS

Slow ordering, missed upsells and staff stretched thin. There is a better way to run your floor.

Explore Restaurants

QUICK SERVICE

Five delivery platforms. Five tablets. One team drowning in orders with manual
re-entry.

Explore Quick Service

Mobile Ordering

OPERATOR CHALLENGE

Your guests want to order from their phone. Your current system makes them queue, wait or flag down a member of staff. Every friction point costs you a sale.

THE SOLUTION

wi-Q mobile ordering lets guests order from anywhere — their room, their table, their sunbed — in seconds. No app download. No friction.

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Order Management

OPERATOR CHALLENGE

You are running Deliveroo, Uber Eats, Careem, Noon and Talabat simultaneously. That is five tablets, five logins and numerous chances to make mistakes.

THE SOLUTION

wi-Q Order Management pulls every delivery channel into one dashboard. One menu to update. One screen for your team.

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Pay at Table

OPERATOR CHALLENGE

Waiting for the bill is the worst part of the dining experience. Your staff are tied up processing payments when they should be serving.

THE SOLUTION

Guests pay, split and tip from their own phone in seconds. Tables turn faster. Staff focus on service.

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Self Service Kiosk

OPERATOR CHALLENGE

Long queues at the counter are losing you customers before they even order. Staff taking orders manually slow everything down, increase errors and drive up labour costs.

THE SOLUTION

wi-Q kiosks let guests order and pay themselves in seconds. Average order values increase through intelligent upsell prompts, queues disappear and your staff focus on fulfilment, not
order-taking.

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Scan

QR CODE ORDERING, NO APP NEEDED

The guest scans the QR code at the table, in the room or at the counter. The digital menu opens instantly in their browser — no app to download, no sign-up, no waiting.

Browse

FULL MENU, ZERO FRICTION

Guests browse the full menu on their own device — photos, descriptions, allergen and dietary info all included. No waiting to flag down staff just to ask what's in a dish.

Order

ORDER IN SECONDS

Guests build their order, customise items, and submit — all from their own screen. No queueing, no repeating an order to a member of staff, no mistakes from a rushed conversation.

Pay

SECURE, INSTANT PAYMENT

Payment is taken there and then — card, wallet, or charge to room. No card machine to bring to the table, no waiting for the bill at the end of the meal.

Sync

DIRECT TO YOUR SYSTEM

The order lands directly in your POS the instant it's placed — no manual re-entry, no double handling, no gap between the guest ordering and the kitchen knowing about it.

Fulfill

STRAIGHT TO THE KITCHEN

Your team fulfils the order and the status updates automatically back to the guest — no manual chasing, no guesswork about what's ready and what isn't.

“The feedback we have had from guests and the team on our digital ordering service has been very positive. wi-Q's system greatly supports our productivity and therefore our customer service.”

Food and Beverage Manager Purobeach Barcelona

“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience. Our customers tell us they love the speed, convenience and ease of use."

Head of Food and Beverage The Rank Group

“Working with the wi-Q team couldn't have been simpler. The product was turned around within record time, and any requests not currently available were logged with the development team for future deployment.”

Head of Reservations InterContinental London

“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience. Our customers tell us they love the speed, convenience and ease of use."

Head of Food and Beverage The Rank Group

Head of Reservations InterContinental London

“The feedback we have had from guests and the team on our digital ordering service has been very positive. wi-Q's system greatly supports our productivity and therefore our customer service.”

Food and Beverage Manager Purobeach Barcelona

Head of Reservations InterContinental London

“The feedback we have had from guests and the team on our digital ordering service has been very positive. wi-Q's system greatly supports our productivity and therefore our customer service.”

Food and Beverage Manager Purobeach Barcelona

“We see the introduction of this technology as a huge step forward in driving our passion for a great customer experience. Our customers tell us they love the speed, convenience and ease of use."

Head of Food and Beverage The Rank Group