Mobile ordering for cruise ships

Technology is revolutionising the cruise ship industry, especially in the post-covid era. Support new safety measures and your evolving guest needs with a mobile ordering platform that ensure all onboard services are easily available to guests. 

App-free

Your guests can instantly access F&B menu and other ship services from their smartphone, tablet or laptop from any area on-board, by simply

In-room mobile ordering

From the safety and comfort of their cabin, your guests can order and pay for room service or book appointments, spa treatments, games of golf or meeting rooms.

Speak their language

International guests? wi-Q’s multilingual platform enables you to communicate in over 20 different languages and prioritise preferred payment methods based on their cultural preferences.

Contactless

wi-Q’s platform is entirely contactless from ordering through to payment, providing a safe and hygienic solution whilst staying connected to your customers.

Scheduled menus

Ensure your guests have access to menus available at the time they are browsing e.g. breakfast, lunch, dinner or cocktail menus, using wi-Q’s scheduled menus feature within your management dashboard.

Pay now or charge to room

wi-Q is uniquely partnered with over 50 payment partners with options to pay via credit/debit card, internet payment, carrier billing or cash as well as set up a tab or charge to room.

Deliver an exceptional on-board experience

Seamlessly integrated into your ships POS systems, wi-Q helps execute a flawless service through improved operational efficiency. Prevent queues, save room service phone calls, service runs and time through streamlined digital services.

0 %
Average increase in order value
0 %
Average increase in orders

Maximise revenue, minimise operations

Built for hospitality

Instant ROI

wi-Q’s fixed fee SaaS model with a guarantee of no transaction charges, lends itself to a rapid return on investment thanks to upselling capabilities and a 30% increase in average F&B order values.

Scalable solution

Hosted in the cloud, wi-Q can adapt to the size and scale of your business across all brands and locations, without the need for hefty development costs.

Easy to manage dashboard

Control your customer-facing mobile ordering solution through wi-Q’s intuitive dashboard, from menus, order processing and payment options to customer communications.

EPOS Integration

wi-Q is partnered with 70% of world leading EPoS providers, enabling us to seamlessly integrate with your venue’s existing operations.

Zero commission fees

Dedicated Account Manager

Deploy in as little as 1 week