Spas and Resorts Multinational Hotels Bed and Breakfasts Motels

Mobile ordering for hotels

A multi-award-winning digital guest engagement tool, wi-Q was the first cloud-based order and pay system specifically designed for the hotel market. It is now being used by venues worldwide, from bed and breakfast accommodation to multinational hotel chains, to improve guest experience and boost revenue.  

wi-Q Hotel Ordering App


Your guests can instantly access your menu of hotel services from their smartphone, tablet or laptop no matter where they are in your hotel, providing a safe and hygienic order and pay solution.

In-room mobile ordering

From the safety and comfort of their hotel room, your guests can order and pay for room service or book appointments, spa treatments, games of golf or meeting rooms.

Speak their language

International guests? wi-Q’s multilingual platform enables you to communicate in over 20 different languages and prioritise preferred payment methods based on their cultural preferences.


wi-Q’s platform is entirely contactless from ordering through to payment, providing a safe and hygienic solution whilst staying connected to your customers.

Scheduled menus

Ensure your guests have access to menus available at the time they are browsing e.g. breakfast, lunch, dinner or cocktail menus, using wi-Q’s scheduled menus feature within your management dashboard.

Pay now or charge to room

wi-Q is uniquely partnered with over 50 payment partners with options to pay via credit/debit card, internet payment, carrier billing or cash as well as set up a tab or charge to room.

The solution to contactless in-room dining and guest engagement 

Whether your guests are in their room, the hotel lobby or relaxing by an outdoor pool, as long as their device has access to your WiFi or data/4G, they can enjoy the luxury of your hotel mobile ordering and payment service at their fingertips.

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Average increase in order value
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Average increase in orders

Maximise revenue, minimise operations

Built for hospitality

Instant ROI

wi-Q’s fixed fee SaaS model with a guarantee of no transaction charges, lends itself to a rapid return on investment thanks to upselling capabilities and a 30% increase in average F&B order values.

Scalable solution

Hosted in the cloud, wi-Q can adapt to the size and scale of your business across all brands and locations, without the need for hefty development costs.

Easy to manage dashboard

Control your customer-facing mobile ordering solution through wi-Q’s intuitive dashboard, from menus, order processing and payment options to customer communications.

EPOS Integration

wi-Q is partnered with 70% of world leading EPoS providers, enabling us to seamlessly integrate with your venue’s existing operations.

Zero commission fees

Dedicated Account Manager

Deploy in as little as 1 week